Please note that only one temperature range is allowed per shipment (MAWB) and every package in the shipment must be labelled accordingly. Please remember to book your temperature sensitive pharma shipments with SPH (special handling) code PIL and code COL or CRT or ERT or FRO depending on the required temperature range to ensure appropriate handling of these sensitive goods. In case temperature control is not required, please use Pharma Light code PHA (see Service Features above).
Note! Only non-temperature sensitive shipments can be booked as general cargo but Finnair Cargo does not recommend booking pharmaceuticals as general cargo. Booking as general cargo does not provide any special features and shipment will not be treated as pharmaceuticals.
COL means ‘cool temperature’, typically +2°C to +8°C
CRT means Controlled room temperature', for +15°C to +25°C
ERT means "Extended Room Temperature, for +2°C to +25°C and
FRO means 'freezer temperature', typically -10 C or below
When a shipment contains pharmaceutical or healthcare goods this must be clearly stated in the Handling Information of Master Air Waybill together with the appropriate temperature range, e.g. +15°C to +25°C.
Example of information entered in AWB:
Pharmaceuticals keep between +15°C to +25°C
Pharmaceuticals keep cool between +2°C to +8°C
Additionally, a 24h contact telephone number(s) of a person knowledgeable about the shipment must be provided at the time of booking and on the Master Air Waybill.
IATA Time and Temperature Sensitive label with correct temperature information must be affixed to every package containing pharmaceutical goods. Further information: IATA Time and Temperature Sensitive label.