Contact Information
Finnair Cargo local contacts
To contact our local offices and representatives around the world please visit the Local contacts page and select a location. On that page you will find GSA and handling agent contact information.
Address of Finnair Cargo head office
Finnair Cargo Oy
Tietotie 9
01530 Vantaa
Finland
Map
Address of COOL Terminal
The COOL Nordic Cargo Hub
Turbiinitie 4
01530 Vantaa
Finland
Map
COOL Terminal Customer Service
Handling the reception of export shipments (for flights departing from Helsinki) and import-related matters for shipments arriving to Finland. Guidelines here.
Tel: +358 800 95033 and +358 9 818 5993
Email: cargo.customerservice@finnair.com
Opening hours: Monday–Sunday 08.00–16.00
Cargo Contact Center
Export-related information for Finnish customers by appointment. Guidelines here.
Tel: +358 9 818 501
Email: cargo.booking@finnair.com
Opening hours: Monday–Friday 08.00–17.00
Network Tracing
Tel: +358 50 393 2033
Email: cargo.tracing@finnair.com
Opening hours: Monday–Sunday 08.00–16.00
Claims
Email: cargo-claims@finnair.com
Industry Affairs
SPA agreements:
Email: cargointerline@finnair.com
Finnair Cargo local contacts
To contact our local offices and representatives around the world please visit the Local contacts page and select a location. On that page you will find GSA and handling agent contact information.
Address of Finnair Cargo head office
Finnair Cargo Oy
Tietotie 9
01530 Vantaa
Finland
Map
Address of COOL Terminal
The COOL Nordic Cargo Hub
Turbiinitie 4
01530 Vantaa
Finland
Map
COOL Terminal Customer Service
Handling the reception of export shipments (for flights departing from Helsinki) and import-related matters for shipments arriving to Finland. Guidelines here.
Tel: +358 800 95033 and +358 9 818 5993
Email: cargo.customerservice@finnair.com
Opening hours: Monday–Sunday 08.00–16.00
Cargo Contact Center
Export-related information for Finnish customers by appointment. Guidelines here.
Tel: +358 9 818 501
Email: cargo.booking@finnair.com
Opening hours: Monday–Friday 08.00–17.00
Network Tracing
Tel: +358 50 393 2033
Email: cargo.tracing@finnair.com
Opening hours: Monday–Sunday 08.00–16.00
Claims
Email: cargo-claims@finnair.com
Industry Affairs
SPA agreements:
Email: cargointerline@finnair.com